About Us

Advanced Cybersecurity Solutions – Securing People, Technology & Compliance with Expertise

At ServQual, we deliver modern cybersecurity solutions built on the CIA Triad of confidentiality, integrity and availability. Our focus is to protect both the human layer and the technology layer while enabling organizations to stay resilient, compliant and future ready.

People-Centric Security
We empower teams with strong security awareness programs, data classification practices and personnel security frameworks. Our training helps employees recognise threats, reduce human risk and strengthen the organisation as a whole.

Technology-Driven Protection
Our approach combines Secure by Design and Privacy by Design principles with risk assessment, threat analysis, asset inventory and advanced technical controls. This ensures your environment is protected against evolving cyber risks across applications, cloud, network and endpoints.

Leadership Backed by Decades of Experience
Our leadership team brings more than thirty years of hands-on experience in enterprise security architectures, ISO 27001 and SOC 2 compliance, incident response for ransomware attacks, and auditing large scale global environments. This depth of expertise drives everything we deliver.

SUSAN
SUSAN is an AI-powered cybersecurity, privacy management, and GRC platform that helps enterprises achieve continuous assurance across global frameworks. It bridges leadership priorities with engineering execution, enabling proactive risk management, data privacy compliance, and seamless alignment with regulations like ISO 27001, GDPR, and India’s DPDP Act.

As cyber threats continue to grow in sophistication, we help organisations stay ahead with solutions that enhance resilience, strengthen compliance and protect their digital future. Let’s build a safer tomorrow together.

Our values

Transparency

No smoke and mirrors here. We believe in being genuine in dealing with all our customers. We’ll say what we’ll do, and then do what we say.

Integrity

We prioritize honesty and integrity, always striving to build relationships rooted in trust. We understand that trust is earned by consistently upholding our uncompromising standards.

Simplicity

We believe that being an expert should not mean sounding complicated. We are straightforward with our approach, always doing our best to simplify what’s seemingly complex.

Our Customers
Bechtle
Suez environnement

What people say?

I’ve had the pleasure of working with Deepak as the lead trainer for our Network Engineering programme delivered for Fujitsu. From the outset, he has demonstrated an exceptional level of professionalism, expertise, and commitment to learner success. Feedback from our learners has been consistently outstanding. They frequently highlight Deepak’s strong technical knowledge, industry experience, and his ability to pace sessions effectively to suit a range of learning styles. His approachable nature makes him easy to engage with, and learners regularly comment on how comfortable they feel checking in with him for support or clarification. Deepak is also highly adaptable and flexible, qualities that have been invaluable in a fast-moving delivery environment. Whether adjusting content based on learner needs or collaborating with us on programme improvements, he is always proactive and solution-focused. From a delivery management perspective, I’ve found his insights and communication to be excellent. He brings thoughtful ideas, responds quickly to challenges, and works as a true partner in ensuring the success of the programme. His contribution has been so strong that we are delighted to have him supporting our second cohort as well. I would highly recommend Deepak for any training or instructional role. He is knowledgeable, reliable, learner-centred, and a genuine pleasure to work with.
Katie Thompson
Deepak has been an exceptional trainer throughout our 12-week Network and Security Engineering programme. He curated and delivered engaging, high-quality theoretical and practical content, aligning closely with the curriculum we co-developed alongside our client - a prestigious information & communication organisation. His professionalism, depth of knowledge, and approachable teaching style have earned fantastic feedback from all participants, each of whom benefitted from his personalised support and guidance. We’re delighted to be collaborating with ServQual again on our next training programme.
James Bannister
I worked with Deepak on a project securely connecting a customer’s users to a large American car manufacturers network over the internet. From the outset it was clear that the initial information that Deepak was provided was incomplete, and the proposal was not able to support the customer requirement. Deepak’s deep knowledge around networking and security enabled him to redesign the solution in line with project requirements, often working out of hours with third party IT teams on the US to push the project forward. Deepak was also able to respond to our customers request of adding additional features like SAML SSO integration to firewall access, domain name registration and user redirection via their Azure environment spontaneously, updating his project teams so the scope was changed in accordance to these requests. All the work was completed within a tight time frame just before the Christmas break so that the customer could start the new year knowing that his users could access the services they requested. Deepak is always forthcoming with communication and is customer orientated, focusing on what the customer wants in addition to what has been scoped, and can adapt as necessary. I look forward to working with him on projects in the future.
Julian Waite
Credentials & Individual Recognition
CISSP
Certified Information Privacy Manager
Certified in risk and information systems control
Microsoft Certified AZURE Security Engineer Associate
Fortinet NSE 4 Professional Certificate
Fortinet NSE Specialist Certificate
Fortinet NSE Architect
Security specialty certificate
Solution architect associate certificate
Solutions Architect Professional Certificate
Advanced Networking Specialist Certificate
Cisco certified
Certified Juniper Networks JNCIA-Junos
ceh-v12-certified-ethical-hacker-v0-6apd5r0717ub1
logo-iso-27001-lead-implementer-certified
Blockchain security professional certificate
CISM
IPv6 Certified Certification
vmware

Meet the team

Deepak Ambotkar | ServQual Founder and Technical Director
Neelam Ambotkar | Chief of Finance and People
Arvind Chaturvedi | Board Advisor
Siddhant Dusane | Chief Software Architect
Dara Sturgeon | Security Success Manager
Alexander Houle | Security Success Manager
Sujal Patil | Head of Digital Marketing
Heena Undre | Security Success Manager

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