Services

Identity Security Solutions: Microsoft & CyberArk

Secure hybrid identity with ServQual’s Microsoft and CyberArk identity security services. Protect Active Directory, Microsoft Entra ID, privileged access, service accounts, Tier 0 assets and identity threat detection.
Identity Security Solutions: Microsoft & CyberArk

Identity Security Solutions: Microsoft & CyberArk

Secure hybrid identity across Microsoft Entra ID, Active Directory, CyberArk PAM, Microsoft Defender and Microsoft Sentinel. Identity is now the primary control plane for enterprise security. Attackers target users, service accounts, privileged roles, legacy authentication paths, misconfigured Active Directory permissions and weak privileged access workflows to move from initial access to business impact.

ServQual helps organizations design, secure, validate and continuously improve hybrid identity environments across on-premises Active Directory, Microsoft Entra ID, CyberArk Privileged Access Management, Microsoft Defender for Identity, Microsoft Defender for Endpoint, Microsoft Defender for Office 365 and Microsoft Sentinel.

Our Identity Security Solutions help security, infrastructure, cloud and compliance teams reduce identity risk, protect Tier 0 assets, modernize service account governance, enforce privileged access controls and improve detection across identity-driven attack paths.

Why Identity Security Matters

Most enterprise cyber incidents involve identity abuse at some stage. A compromised user, unmanaged service account, over-permissioned administrator, weak Conditional Access policy or exposed privileged credential can give attackers the path they need to escalate access.

Hybrid environments are especially complex because identity spans:

On-premises Active Directory

Microsoft Entra ID

Azure AD Connect

Privileged cloud roles

Domain Controllers

ADCS

Service accounts

CyberArk Vault, CPM, PSM and PVWA

Microsoft Defender for Identity

Microsoft Defender for Endpoint

Microsoft Defender for Office 365

Microsoft Sentinel

ServQual helps organizations secure this identity layer with architecture review, privileged access design, Microsoft security configuration, CyberArk hardening, service account modernization and identity threat validation.

What ServQual Helps With

Assess the current security posture across Active Directory, Microsoft Entra ID, Azure AD Connect, privileged roles, service accounts, admin workstations, identity monitoring and security operations coverage.

Review Domain Controllers, ADCS, privileged groups, GPOs, ACLs, service accounts, delegation paths, Tier 0 assets and Active Directory monitoring coverage.

Protect Domain Controllers, ADCS, Azure AD Connect, CyberArk Vault, Global Admin accounts, PIM roles and privileged cloud identities using segmentation, PAW access, MFA, monitoring and privileged access governance.

Deploy and validate Microsoft Defender for Identity sensors across Domain Controllers, ADCS servers and Azure AD Connect, then connect identity alerts into Microsoft Sentinel for correlation and response.

Strengthen email and collaboration security using Safe Links, Safe Attachments, anti-phishing, impersonation protection and Attack Simulation Training.

Validate whether identity controls actually work by testing detection, correlation and response across realistic identity attack scenarios in a controlled and authorized manner.

Review Microsoft Entra ID security configuration, privileged roles, Conditional Access, MFA, Identity Protection, PIM, legacy authentication exposure, admin access paths and risky sign-in monitoring.

Support CyberArk architecture, Vault hardening, Safe design, CPM rotation policies, PSM session control, privileged account onboarding and Sentinel integration.

Inventory and classify service accounts, identify unmanaged or high-risk accounts, onboard privileged accounts to CyberArk, remove interactive logon rights and plan migration to gMSA or Managed Identities where suitable.

Strengthen endpoint and server protection using MDE coverage, EDR telemetry, attack surface reduction, automated investigation and endpoint isolation readiness.

Integrate identity telemetry from Microsoft Entra ID, MDI, MDE, MDO, CyberArk, Active Directory event logs and network devices into Sentinel for detection, correlation, incident response and reporting.

Produce evidence aligned to identity security, privileged access management, monitoring, incident response and compliance requirements across frameworks such as ISO 27001, NIST CSF and CIS Controls v8.

Microsoft Identity Security Coverage

ServQual supports Microsoft identity and security controls across:

Active Directory

Microsoft Entra ID

Azure AD Connect

Privileged Identity Management

Conditional Access

Multi-Factor Authentication

Identity Protection

Microsoft Defender for Identity

Microsoft Defender for Endpoint

Microsoft Defender for Office 365

Microsoft Sentinel

Microsoft 365 audit and security telemetry

Intune-managed endpoint posture

LAPS and local administrator control

Secure administrative workstation models

CyberArk PAM Coverage

ServQual supports CyberArk privileged access security across:

CyberArk Vault hardening

Safe design and access review

Privileged account onboarding

CyberArk CPM rotation policies

CyberArk PSM session brokering

Session recording and audit trails

Dual-control for sensitive account access

CyberArk privileged session governance

Exclusive checkout for privileged credentials

Reconcile account configuration

CyberArk Sentinel integration

CyberArk Vault audit monitoring

CyberArk PAM posture reporting

Tier 0 Safe controls

Key Identity Security Use Cases

Secure the systems that can control or compromise the enterprise identity plane, including Domain Controllers, ADCS, Azure AD Connect, CyberArk Vault, Global Admin accounts and PIM roles.

Move privileged access away from shared passwords, unmanaged administrator accounts and direct server login. Use CyberArk, PSM, PAWs, PIM and MFA to enforce controlled access.

Reduce risk from shared service accounts, unknown passwords, excessive privileges and interactive logon. Classify accounts by risk, onboard to CyberArk and migrate to gMSA or Managed Identities where appropriate.

Use Microsoft Defender for Identity, Microsoft Defender for Endpoint, Microsoft Defender for Office 365 and Microsoft Sentinel to detect identity compromise, suspicious authentication, service account abuse, privileged access anomalies and lateral movement indicators.

Measure whether identity controls detect, correlate and support response within expected timeframes. Validate MDI, MDE, MDO, Sentinel and CyberArk telemetry through controlled security exercises.

Generate evidence for privileged access, identity monitoring, service account governance, incident response, logging, access review and control validation.

Identity Threat Scenarios We Help Validate

ServQual helps organizations validate defensive coverage for identity-driven risks such as:

Phishing to account compromise

Human service account abuse

Password spray attacks

Active Directory reconnaissance and enumeration

ACL abuse and shadow admin paths

Compromised workstation leading to identity abuse

CyberArk bypass attempts

Kerberoasting exposure

Lateral movement

Domain Admin compromise

ADCS abuse

Azure AD Connect compromise

Global Admin escalation

Business Email Compromise

Ransomware identity impact

These scenarios are used to test defensive readiness, not to expose offensive procedures. The objective is to measure detection, response, containment and recovery across Microsoft and CyberArk identity controls.

Our Identity Security Approach

Review Microsoft and CyberArk identity architecture, privileged access controls, service account posture, Tier 0 segmentation, monitoring coverage and operational readiness.

Define secure identity architecture across Active Directory, Microsoft Entra ID, CyberArk PAM, Defender, Sentinel and administrative access workflows.

Support configuration improvements, CyberArk onboarding, MDI deployment, Sentinel integration, Conditional Access tuning, privileged access workflow design and service account modernization.

Run controlled identity security validation to confirm alerts, incidents, response playbooks, escalation flows and evidence capture are working as expected.

Create a prioritized remediation roadmap with control gaps, ownership, timelines, detection improvements and executive reporting.

Business Outcomes

Reduced risk of identity compromise

Stronger protection for Tier 0 assets

Better privileged access governance

Improved CyberArk PAM adoption and operational value

Stronger Microsoft Entra ID and Active Directory security

Better service account visibility and control

Improved identity detection through MDI, MDE, MDO and Sentinel

Stronger compliance evidence for ISO 27001, NIST CSF and CIS Controls v8

Reduced audit gaps around privileged access and identity monitoring

Clearer SOC escalation and response paths

Who Needs This Service?

This service is suitable for:

Enterprises with hybrid Active Directory and Microsoft Entra ID

Organizations using CyberArk PAM

Businesses planning CyberArk implementation or improvement

Security teams deploying MDI, MDE, MDO or Microsoft Sentinel

Organizations with high numbers of service accounts

Businesses with Domain Controllers, ADCS or Azure AD Connect risk

Regulated organizations requiring identity security evidence

SOC teams needing identity detection validation

Infrastructure teams modernizing privileged access

FAQ

Most frequent questions and answers

Identity Security Solutions help organizations protect users, privileged accounts, service accounts, Active Directory, Microsoft Entra ID, CyberArk PAM and identity monitoring systems from compromise and misuse.

Yes. ServQual supports Microsoft identity security across Active Directory, Microsoft Entra ID, Azure AD Connect, Microsoft Defender for Identity, Microsoft Defender for Endpoint, Microsoft Defender for Office 365 and Microsoft Sentinel.

Yes. ServQual supports CyberArk PAM design, hardening, privileged account onboarding, Safe design, CPM rotation, PSM session control, CyberArk Vault audit monitoring and Microsoft Sentinel integration.

Tier 0 identity protection focuses on securing the most critical identity assets, including Domain Controllers, ADCS, Azure AD Connect, CyberArk Vault, Global Admin accounts and privileged identity roles.

CyberArk helps vault privileged credentials, broker privileged sessions through PSM, rotate credentials through CPM, enforce access workflows and maintain audit trails for privileged account activity.

Microsoft Defender for Identity helps detect suspicious activity in Active Directory environments, including identity reconnaissance, abnormal authentication and potential compromise indicators.

Microsoft Sentinel centralizes identity and security telemetry from Microsoft Entra ID, MDI, MDE, MDO, CyberArk, Active Directory event logs and other sources for correlation, detection, incident response and reporting.

Service account modernization means inventorying service accounts, identifying unmanaged or high-risk accounts, onboarding privileged service accounts to CyberArk, removing interactive logon rights and migrating suitable accounts to gMSA or Managed Identities.

Yes. ServQual helps validate whether Microsoft and CyberArk controls generate alerts, correlate incidents and support containment and response across realistic identity security scenarios.

Yes. Identity security is highly relevant for regulated organizations that need stronger privileged access governance, audit evidence, monitoring, incident response and compliance alignment.

Start Your Identity Security Review

Strengthen Microsoft and CyberArk identity security with ServQual.

Protect privileged access, secure hybrid identity and validate your identity detection and response capability.